Quick fixes for discovery, pairing and local TV control.
Confirm that the phone and television use the same Wi-Fi network. Disable VPN temporarily and check that guest-network or client-isolation settings are not blocking local devices. You can also enter the TV’s local IP address manually.
Turn on the TV and enable LG Connect Apps, Mobile TV On or the equivalent connection option in the television settings. Forget the saved TV in RiOSmart, then start pairing again.
Make sure the television is awake and still connected to the network. If its IP address changed, discover it again or update the saved address. RiOSmart will retry temporary disconnections automatically.
Wake-on-LAN needs the correct TV MAC address and compatible standby settings. Enable Mobile TV On or Wake on Wi-Fi in the television settings when available. Not every model supports waking wirelessly.
RiOSmart only presents or sends capabilities exposed by the TV. App launching, keyboard input, media controls and other commands can vary by model, active input and television application.
Open Settings, choose Manage TVs, select the television and use Forget TV. See the complete data deletion instructions.
Describe your TV model, webOS version, phone model and what happened. Never include your pairing key or keystore passwords.
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